"Green Basket is dedicated to your satisfaction with every purchase. If you receive damaged or substandard products, please contact us within 24 hours with details and, when applicable, photographic evidence. We will promptly evaluate your case and, if approved, process a refund to the original payment method used for the order. While we aim to make your shopping experience exceptional, we reserve the right to refuse refunds for cases that do not meet our policy criteria. Thank you for choosing Green Basket for your grocery needs, and please reach out to our customer support team with any concerns."